#RILALINK 2019 Day 2 Links Networks

RILA Welcomes Attendees to Day 2 & Shares Updates on New Initiative

Sandy Kennedy Opens Day 2 of #RILALink

RILA President, Sandy Kennedy, welcomes attendees to day 2 of #RILALINK and shares exciting updates on RILA’s new Retail Diversity & Inclusion Initiative launched last year. RILA's new initiative, co-chaired with Caroline Wanga from Target, aims to harness the collective experience, expertise, and engagement of retail practitioners to accelerate retail marketplace growth.

"Our new initiative focuses on the unique needs of retail by being practitioner-led and offering support, best practices, resources, and thought-leadership to assist brands’ on their D&I journey." - Sandy Kennedy

Inclusion Works – Supply Chain at Target


Building on the D&I initiative announcement, Caroline Wanga, Chief Diversity Officer and her colleagues at Target, Gretchen McCarthy, VP of Inventory Management and Arthur Valdez, EVP Chief Supply Chain & Logistics Officer, discuss the importance of a diverse supply chain and why “inclusion works.”

“Your role as a leader is to be in a constant state of listening and to listen courageously.” - Caroline Wanga

Main Takeaway: Promoting diversity and inclusion throughout the retail supply chain is essential for retail's survival.

Insight Session: Patagonia

Dean Carter, Chief Human Resources Officer, and Todd Soller, Senior Director, Global Logistics at Patagonia, highlighted the company’s comprehensive on-site child care program and extensive paid family leave benefits. Powerful employee testimonials and curated company data made an important case for retailers to continue to think through increased benefits programs for their workforce.

“In the US, 20-35 percent of women do not return to their job after childbirth. 95 percent of women Patagonia employees return.” - Dean Carter

Main takeaway: On-site childcare and increased paid leave benefits to lead to employee attraction and retention.

RILA Announces the 2019 RTECH Supply Chain Innovation Award Winners


And the winner is… Onfleet! Congratulations to Onfleet for taking the top prize in the 2019 RTECH Supply Chain Innovation Awards.

Second and third place went to DHL and Shyft, respectively, and thanks to all who voted throughout the conference, Bell and Howell will take home Retailers’ Choice Award!

Retailers’ choice: @bellandhowell

More on the winners here and more on RILA’s innovation efforts here.

RILA Supply Chain Short Takes

Jeff Pilof, SVP of Supply Chain at CVS opens the 2019 supply chain short take session with the importance of employees having work-life balance:

“Work-life balance means you're as excited to get up and go to work as I am to go home.” - Jeff Pilof


Gary Maxwell, Chief Supply Chain Officer at Dollar Tree offered insights on workforce challenges and opportunities in the retail supply chain:

“Supply chain is not just about moving boxes, it’s about connecting to purpose. We have valuable jobs throughout the supply chain.” - Gary Maxwell


Rounding out our insight session was Rob Mills head of digital for on innovative customer service:

“Innovation is embedded in everything that we do in order to better personalize each customer experience and meet their individual needs.” - Rob Mills

Building Trust by Being Yourself


Mike Robbins, author & speaker, in the closing keynote session for the day, continued the day's theme by talking candidly with retail leaders about the importance of being authentic and the power of vulnerability.

"If we are going to be more authentic and inspiring others to be authentic, then we have to take notice and ownership when we are not authentic." - Mike Robbins

Main Takeaway: Honesty - Self-Righteousness + Vulnerability = Authenticity

Are you attending #RILALINK 2019? Don't forget to take session surveys in the RILA LINK app! If you weren’t able to attend this year, see what you missed by following #RILALINK.

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To learn more about the conference, visit www.rila.org/supplychain